The world's best tool for building culture

Loved by Canva, Atlassian, KPMG and more!
Sign-up for free

Why Artificial Intelligence is still pretty dumb

a man with pink beard looking at his computer thinking about why artificial intelligence is still pretty dumb

Recently, American mega-retailer Walmart announced plans to introduce technology in stores that would scan shoppers’ faces and indicate whether they were unhappy, angry or frustrated.

That’s… well, aside from being creepy, not entirely unexpected. After all, artificial intelligence (AI) is being implemented in more and more ways, across multiple industries. Machine learning and automation is slowly, but surely, becoming part of everyday life.

AI isn’t all doom and gloom – there’s some pretty amazing stuff we’re able to use in our lives already, and it’s only getting better thanks to quantum computing. Siri is the awkward friend who doesn’t always understand you, but is just one voice prompt away, and Tesla vehicles are possibly the coolest (and smartest) car you could ever own, with so many predictive capabilities that just get better as the car learns more about your driving preferences.

We’ve come a long way, and we as humans will go further still. However, there’s one crucial area in which artificial intelligence is lagging: empathy. And that’s why Walmart’s plan is so odd – if real humans have trouble deciphering emotion, finding empathy, then what hope does half-baked AI have, and how could it possibly help them tailor their products and services?

It just seems like it could all go very pear-shaped, in a sad (yet slightly hilarious) way. How will this technology learn to decipher someone who is unhappy with something directly related to their Walmart shopping experience, versus someone who has been cursed with the lifelong, incurable affliction known as Resting Bitch Face?

On the other hand, people analytics is something that can indeed be used by businesses to transform and tailor their services to what customers need, want and reject. And the thing with AI is, it’s only as good as the data behind it. It’s not the silver bullet, the shortcut, to achieving a seamless understanding of your customers - however, working on the quality of the data behind the robot is the fascinating, elevating step in the right direction. ‘Big data’ seems to be the tech industry’s buzzword of the year, but it is through clean, contextual analytics that we can really see AI get the ‘emotion chip’ it needs to be the wow factor in the future of business.

People analytics is already being used to supercharge recruiting, and it powers the F4S toolkit – our world-first study is allowing people to uncover their strengths and weaknesses in entrepreneurship, as well as build strong, cohesive and higher performing teams.

It’s all science, baby. And there ain’t no shortcuts.

Become an amazing place to work with our company culture coaching.

Our programs were designed by world-renowned coaches. Sessions only take 5-15 minutes. Get started for free with your personalized program now.

Loved By:

SAP
Atlasssian
Verizon
Canva
KPMG
Techsauce
ZOHO

My Coaching Plan:

Our expert coaches have designed hyper-effective programs that will help 

you improve your company culture and become an amazing place to work.

Coach Marlee (your amazing AI-powered personal coach) will analyse your unique traits and goals to let you know which program to start with (and if there are any you should skip)!

Your recommended programs include:

Show more programs
Hide

Testimonials

This is some text inside of a div block.

“Our fast-paced society pushes us to neglect our very human need to take a moment to pause and reflect. Marlee helped me get back in touch with that, and it has done wonders for my mental health!”

This is some text inside of a div block.

“The Team Building program was a great tool to get to know my team and to explore how can we improve our way of working”

Show more testimonials
Hide
This is some text inside of a div block.

"Marlee really helped me to understand how to cue in on body language and tone when speaking with others, in order to connect on a deeper level"

This is some text inside of a div block.

“This was a good reflection and trigger to make the decision that I was pondering!”

This is some text inside of a div block.

“The Trust Your Gut coaching program with Marlee was simply amazing. It really helped me to reflect on my decision making style in a new light and boosted my confidence. I 200% recommend!”

This is some text inside of a div block.

"With attention to detail program, I learned a whole new way to see and approach projects"

This is some text inside of a div block.

"This program has helped me to be less impulsive and really think before acting"

This is some text inside of a div block.

“Awesome and effective coaching program of helping to increase motivation for goal challenged people. Fallen in love with goals and looking forward to more BHAGs. Highly recommend the coaching for GoalCatcher!”

My Coaching Plan:

Our expert coaches created the following plan to help 
create an innovative culture:
Big Picture Thinker
Goal Catcher
Increase EQ
Multiply Your Impact
Personal Power
Reflection & Patience
Start Fast
Trust Your Gut Feel
Vital Wellbeing

Grow your people, grow your company.

Our tools are trusted by teams like Canva to help improve:

Wellbeing
Performance
Team Dynamics
Attract & Retain Talent

Hack your life & work

Subscribe to our newsletter for free access to the latest research and expert tips on Mental Health, Wellbeing, Leadership, Career Skills, Team Building & more!

Meet the world’s first A.I. Coach!

Get started for free with personal (or team) coaching.

Programs are designed by world-renowned coaches & delivered by our incredible (AI-powered) Coach Marlee.

Sessions take just a few minutes and are 100% personalized to fit your unique traits and goals.

Hack your wellbeing, productivity and goals

. . . with personal (or team) coaching!

Programs are created by expert coaches & delivered by our incredible A.I. Coach Marlee. Sessions only take 5-15 minutes and are 100% personalized to fit your unique traits and goals.
Sign-up for free
^ Swipe up to chat with your AI coach!
v  CLOSE