We have several areas where you can submit information to us on our Sites and when using our services and we may also have features that automatically collect information from the users of our Sites and services.
When visiting out Sites or otherwise interacting with us or registering you may be asked to provide personal information in order for us to provide you with services, perform our functions or communicate current and new services, promotional offers or reports/research. If you register on our Sites, during the registration process, you must provide us with a user name and password. It is your responsibility to keep your password strictly confidential.
We may also collect personal information about you from other users of our Sites and services, for example should they invite you to use or to access any of our services or if they share their results, analysis or recommendations arising from their use of our services (“Results”) or sign-up to our Sites.
We take measures to protect the technical information collected by our use of Google Analytics. The data collected will only be used on a need to know basis to resolve technical issues, administer the Site and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify Visitors or Users.
You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.
If you wish to prevent cookies being set before you visit this website, or most other websites, you can set your browser to block cookies. Most browsers allow you to do this in their settings.
You can also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further information on cookies in general.
Any personal information provided by you may be used by us:
Google Marketing Services
On our website we at times use the marketing and remarketing services of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). These services allow us to display advertisements in a more targeted manner in order to present advertisements of interest to users. Through remarketing ads and products are displayed to users relating to an interest established by activity on other websites within the Google Network. For these purposes, a code is used by Google when our website is accessed and what are referred to as (re)marketing tags are incorporated into the website.
With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies may also be used instead of cookies). Cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which apps users have visited, which content they are interested in and which offers have been used. In addition, technical information about the browser and operating system, referring websites, the length of the visit as well as any additional data about the use of the online products and services are stored. The IP address of users is also recorded, although we would like inform you that within the framework of Google Analytics, IP addresses within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area are truncated.
All user data will only be processed as pseudonymous data. Google does not store any names or e-mail addresses. All displayed ads are therefore not displayed specifically for a person, but for the owner of the cookie. This information is collected by Google and transmitted to and stored by servers in the USA.
One of the Google marketing services we use is the online advertising program Google AdWords. In the case of Google AdWords, each AdWords customer receives a different conversion cookie. Cookies can therefore not be tracked through the websites of AdWords customers. The information collected by the cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag.
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. If you wish to object to interest-based advertising by Google marketing services, you can do so using the settings and opt-out options provided by Google: http://www.google.com/ads/preferences.
We also may use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (“interest based targeting”). The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this advertising by visiting http://www.doubleclick.com/privacy/dart_adserving.aspx
You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.
Deleting cookies does not mean you are permanently opted out of any advertising program. Unless you have settings that disallow cookies, the next time you visit a site running the advertisements, a new cookie will be added.
We at times use the “visitor action pixels” from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)) on our website.
This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users.
However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.
Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
Twitter Conversion Tracking
On our website, we at times use the Conversion Tracking Service of Twitter Inc. (1355 Market Street #900, San Francisco, California 94103, “Twitter”). Twitter stores a cookie on the user’s computer to enable an analysis of the use of our online products and services. Twitter Conversion Tracking tracks the actions of users after they have viewed ads or interacted with ads on Twitter. Twitter’s Conversion Tracking allows you to assign conversions such as link clicks, retweets or “like” data.
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. If you wish to object to tracking, you can do so using the Digital Advertising Alliance tool at optout.aboutads.info.
Twitter is certified under the Privacy Shield Agreement and thus guarantees its compliance with European data protection legislation: (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active)
We use services and content provided by third parties on our website (hereinafter collectively referred to as “content”). For this kind of integration, it is technically necessary to process your IP address so that the content can be sent to your browser. Your IP address will therefore be transmitted to the respective third party provider.
In each case, this data processing is carried out to safeguard our legitimate interests in the optimization and the commercial operations of our website, the legal basis of which is Art. 6 paragraph 1 sentence 1 letter f GDPR.
The Java programming language is regularly used to integrate content. Therefore, you can object to data processing by deactivating Java operations in your browser.
We have integrated contents from Google LLC into our website:
Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
We have integrated services from SendGrid that collects your email and contact information for transactional email nonfictions for example; password reset and invitations to connect with other users in F4S:
SendGrid is certified under the Privacy Shield agreement and guarantees compliance with European Data protection legislation.
We have integrated services from jobEQ that collects your email, date of birth, gender, education, and answers to your F4S questionnaire in order to process your automated F4S assessment results:
jobEQ is Belgium based and therefore compliant with the European Data protection legislation.
We have integrated services from Active Campaign that collects your email and contact information for email marketing automation services:
We have integrated services from Stripe that collects your email and contact information for facilitating your payment of F4S services:
We have integrated services from Wistia an online video platform that is used for sharing video with you inside the F4S platform. Wistia collects your IP address and cookie information.
We have integrated services from Intercom user support technology. Intercom collects your IP address an email so we may identify you to provide you with user support.
We have integrated services from EverWebinar, an online platform that is used for training & marketing presentations and live video recordings. EverWebinar collects your email and contact information.
We have integrated services from Zoom, an online platform that is used for training presentations and group coaching calls. Zoom may collect your email and phone number.
In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:
If you wish to exercise one of these rights, please contact us via email@example.com
Service Providers: We may share your personal information with companies acting as our authorized agents in providing our service (e.g. credit card processing) to you, these companies are listed and outlined above. Because we operate globally, we may transfer your information to countries or jurisdictions that do not provide the same level of data protection as the country in which you are based. Currently our main service providers are located in Australia, Belgium and USA. However, as our services expand our providers may be located in other countries across the globe. If we make such a transfer we will or our service providers will, as applicable, provide for the proper safeguards required by applicable law to.
Legally Compelled Disclosure: We may be required to disclose your personal information by law or in connection with investigations or other efforts to prevent illegal activities or pertaining to public safety.
Consent to Processing: By providing any personal information to us you fully understand and consent to the transfer of your personal information to and the collection and processing of such personal information in other countries or territories. Your personal information may be stored and processed on servers outside of Australia. We note that the laws on using and holding personal information in the other jurisdictions may vary and be less stringent than laws of your State or Country. We will use commercially reasonable efforts to hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used in this manner please do not register with or use the Sites or our services.
We may use aggregated or de-identified data that is not personally identifiable for the provision of our services and generally as we see fit and to disclose such to third parties, whether as part of our services or otherwise. Aggregate data is created by pooling information about individuals and describing the date in the aggregate (e.g. 20% of users work in the corporate sector).
F4S will take every reasonable steps to protect the security of your personal information including reasonable steps to safeguard and secure your personal information against loss, misuse or unauthorised access.
Although we will take (and require our third-party providers to take) every reasonable security precautions regarding your personal information, due to the open nature of the Internet we cannot guarantee that any of your personal information stored on our servers, or transmitted to or from a user will be free from unauthorised access.
We take every reasonable steps to ensure the personal information we collect about you is accurate, complete and up to date. However, we require you to advise us of any changes to your personal information. Please log into your account on one of our Sites and go to the Profile Settings section to update your personal information.
In addition we will, on request, provide you with access to the personal information that we hold about you unless otherwise permitted or required by law.
If you have a question, please contact us as per the above contact details providing a description and if a complaint of any kind please provide supporting evidence and/or information. We take privacy seriously and any matter of concern will be investigated by us and appropriate steps (if required) will be taken to resolve concerns. We will contact you if we require any additional information and will notify you in writing of the outcome of our investigation.
If you are unsatisfied with our determination or actions taken you can contact us to discuss the matter further or you may choose to complain to the Office of the Australia Information Commissioner via www.oaic.gov.au.