At F4S, we’re all about making personal and professional development accessible to everyone!

You can start enjoying all F4S has to offer by signing up to our premium plan the Starter Plan. Start here.

Workspaces are a better way of organizing and paying for connections at work (e.g. your work colleagues) within F4S. 

All connections within a workspace have the same level of access to F4S features inside a workplace and be on the same plan. Workspaces have admins which are able to control access (ie invites) and set billing details.

F4S's cancellation policy is simple and flexible. You can cancel your subscription at any time, and it will take effect immediately. We don't issue refunds for any partial or unused subscription periods, but you won't be charged any additional fees for canceling your subscription.

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You will receive an email notification before your subscription is up for renewal. The notification will include details about your renewal date, subscription plan, and any changes to your subscription.

F4S offers various subscription plans that can be chosen based on the level of access and duration. Users can manage their payments and subscriptions through their F4S account settings.

If your payment fails, you will receive an email notification, and we will attempt to process your payment again. If your payment continues to fail, your subscription may be temporarily suspended until payment is successfully processed.

There are two ways of upgrading: 1) go to your “Billing” settings under the main menu in your F4S account and click “Change plan”;

2) Users on Starter and Individual plans will find feature upgrades that prompt users to upgrade to fully access a feature. Click on “See plan” and follow the upgrade flow to move to a plan with higher level of access.

If you leave your company, your access to Fingerprint for Success (F4S) will depend on the subscription plan and policies set by your company. If your company's subscription is tied to your email address, your access may be revoked upon leaving. However, if your company has a group subscription plan, you may still have access until the end of the subscription period.

If more people are added to your team you will be billed for those additional users on a pro rata basis and a new invoice will be issued to your workspace admin.

To downgrade your current plan , you can navigate to the "Billing" settings of your F4S app and select the new plan you wish to downgrade to. You will be in put with our customer success team via a pop up window.

Please click on Contact us under the “Are you a coach? Section of our pricing page and fill out a basic form. We will then put you in touch with a relevant team member.

Users can cancel their Fingerprint for Success (F4S) subscription anytime, but won't get a refund for any amounts already billed or paid. F4S will refund prepaid fees on a prorated basis only if they terminate the subscription for their default.