COVID-19 &

The Remote Work

Revolution

C19 has accelerated the remote work revolution. Here's the latest data and the post-COVID plans of 60+ companies.

Ever since COVID-19 became a global story in mid-February of 2020, we've been eagerly wondering what the "Future of Work" might look like.

The benefits of remote working have long been debated but it's evident that COVID-19 has accelerated the inevitable remote work revolution, with tech giant after tech giant making the trend a permanent fixture for their workforce.

We dig into 60+ companies from around the world to see if they're following suit to embrace remote work options in their COVID response & post-COVID plans.

(Hint: 95% of these 60+ companies plan to maintain some form of remote work in the post-pandemic climate.)

Read on to learn more.

IPOs + Unicorns

Box: A hybrid future

  • All employees can choose to be fully remote until the end of 2020.
  • They recognize and value the in-person element, so they believe the future will be hybrid above all.

Location: US

Funding: IPO

Source: https://blog.box.com/box-and-future-digital-workplace

CoinBase: Remote work as "opportunity" and "strategy"

  • Not only is remote work here to stay, but CEO Brian Armstrong believes it's both opportunity and strategy.
  • They are pivoting to remote-first for foreseeable future.

Location: US

Funding: Unknown (Unicorn)

Source: https://blog.coinbase.com/post-covid-19-coinbase-will-be-a-remote-first-company-cdac6e621df7

Facebook: A semi-permanent shift to remote work

  • Team will be fully remote through end of 2020.
  • Then half of employees could work (permanently) remotely in 5-10 years.
  • They've indicated potential salary decreases for remote workers moving away from Silicon Valley.

Location: US

Funding: IPO

Source: https://www.theverge.com/facebook/2020/5/21/21265699/facebook-remote-work-shift-workforce-permanent-covid-19-mark-zuckerberg-interview

Google: $1000 for workstations

  • Most of Google's US team has been remote since March, and expect to stay remote for the rest of 2020.
  • Prioritizing mental health and wellness resources for employees.
  • To help with the WFH shift, they've offered virtual training and shifted some of its notorious perks online.
  • All employees have a $1,000 allowance to help outfit their home workspaces.

Location: US

Funding: IPO

Source: https://edition.cnn.com/2020/06/04/success/google-wellness/index.html

Morgan Stanley: A future with much less real estate

  • The idea of 7,000 people in relatively close quarters in a downtown core may be over for the big bank.
  • They plan to add more remote and co-working and staggered options.
  • The CEO, James Gorman, sees a future with "much less real estate."

Location: US

Funding: IPO

Source: https://www.bloomberg.com/news/articles/2020-04-16/gorman-sees-morgan-stanley-future-with-much-less-real-estate

ServiceNow: No meetings between 11am and 2pm

  • Many members of ServiceNow's various teams have toddlers, so they enacted a meeting ban between 11am-2pm for greater work-life balance while working remotely.
  • Will eventually return to office, but hope to maintain this agile mindset gained from remote working.

Location: US

Funding: IPO

Source: https://www.forbes.com/sites/lauragarnett/2020/05/26/8-hr-leaders-share-the-crucial-management-insights-theyve-learned-during-covid/#176d073523d1

Shopify: Office centricity is over

  • Calling it "digital by default," Tobi (founder) said offices are closed through 2021.
  • After 2021, most will permanently work remotely.
  • Says "The future of the office is to act as an on-ramp to the same digital workplace you can access from your #WFH setup."

Location: Canada

Funding: IPO

Source: https://twitter.com/tobi/status/1263483496087064579

Slack: Shift to permanent WFH

  • In June 2020, Slack announced they will give most employees the option to WFH indefinitely due to the "complexities of reopening our spaces and desire to prioritize the health and safety of our employees."
  • They plan to eventually reopen offices for limited use, although they do not have a date set.

Location: US

Funding: IPO

Source: https://slackhq.com/june-update-on-slack-office-closures-from-slack-svp-of-people-robby-kwok

Spotify: 2020 is remote

  • Employees can work from home through 2021, with likely full-remote afterwards.
  • With offices in 79 countries around the world, they will take a phased approach of re-opening their offices.
  • No employee will be required to come into the office for the rest of the year.

Location: Sweden

Funding: IPO

Source: https://techcrunch.com/2020/05/21/spotify-will-let-employees-work-from-home-through-the-end-of-year/

Square: Dorsey's little brother company goes fully-remote

  • Team members will have the option to work from home permanently, even as offices reopen.
  • Square wants "employees tobe able to work where they feel most creative and productive".

Location: US

Funding: IPO

Source: https://www.theverge.com/2020/5/18/21261798/square-employees-work-from-home-remote-premanent-policy-ceo

Twilio: Prioritize flexibility and work-life balance while WFH

  • Twilio shifted from a semi-remote team of 3k employees across 25 offices to a fully remote one in just a few weeks.
  • Believe leaders have to reframe management when WFH, to prioritize team wellbeing and work-life balance.
  • Solutions include flexible work schedules and "No Meeting Fridays" so workers get 1 full uninterrupted day each week to address personal obligations.

Location: Australia

Funding: IPO

Source: https://www.forbes.com/sites/lauragarnett/2020/05/26/8-hr-leaders-share-the-crucial-management-insights-theyve-learned-during-covid/#176d073523d1

Twitter: Forever remote option

  • Employees have the option to stay 'forever remote' or return to the office if they choose once they reopen.
  • Was one of the first Big Tech companies to move this way.
  • There will be no business travel before September and no in-person events for the remainder of 2020.
  • They will reassess 2021 events later this year.

Location: US

Funding: IPO

Source: https://blog.twitter.com/en_us/topics/company/2020/keeping-our-employees-and-partners-safe-during-coronavirus.html

Get the latest insights in team dynamics

— delivered bi-weekly.
Keep me in the loop

Upwork: Permanently embracing remote-first

  • They have 20 years of experience as a remote work company
  • They will now permanently embrace a 'remote first' model, where remote working is the default for everyone.
  • Teams will come together physically for socialization and all-hands meetings (likely starting in 2021)
  • "The #futureofwork is here" -Hayden Brown, the CEO of Upwork

Location: US

Funding: IPO

Source: https://www.forbes.com/sites/jackkelly/2020/05/24/the-work-from-home-revolution-is-quickly-gaining-momentum/#3f6528081848

Zoom: Preparing for a permanent shift in how we work

  • Zoom CEO Eric Yuan believes C-19 will permanently shift how people work
  • Team has been working from home & may continue to in the future.
  • Yuan said that Covid "will dramatically change the landscape. I truly believe in the future, everyone will [use] video for remote worker collaboration.”

Location: US

Funding: IPO

Source: https://www.geekwire.com/2020/zoom-ceo-coronavirus-outbreak-will-change-landscape-work-communication/

Series B - E

Bevi: All employees that are able to work remotely will continue

  • Their team will continue to work remotely for the time being, with the exception of manufacturing employees returning to work with masks and distance
  • Work travel has been suspended
  • WFH changes include: embracing the virtual happy hour, virtual socializing opportunities and more advance planning on project management
  • Eventually hope to return to the office and will embrace strict safety measures like limiting meeting size

Location: US

Funding: Series C

Source: Original Reporting

Dexibit: Temporarily working from home (location-dependent)

  • With offices in US and New Zealand they've adopted location-specific policies.
  • In the height of the pandemic they shut down their offices in favor of WFH.
  • Now, as NZ has started opening up, they are returning to the office.
  • In times of rapid changes they've seen the advantages of working in different timezones, as it helps them stay ahead of the game and bring lessons back for their business and to share locally.

Location: Australia

Funding: Series C

Source: Original Reporting

HubSpot: Now onboarding is virtual!

  • All 300 global employees are required to work from home using internal communication tools like HubSpot Wiki, Zoom, Slack, Loom and email.
  • Onboarding, long a bane of corporate planning has been made fully virtual by the Boston-based legacy startup, with good results!
  • All company-related travel has been suspended for the time being.
  • Employees who travel by plane or cruise are asked to self-quarantine for 14 days.

Location: US

Funding: Series E

Source: https://www.hubspot.com/en-us/coronavirus-response

SafetyCulture: Competitive videos and 100% remote

  • Currently 100% remote, although are opening Sydney and Manchester on June 1 (limited staff).
  • Have introduced employee video competitions for fun and connection.

Location: Australia

Funding: Series C

Source: Original Reporting

WaveForm: Opensourcing a COVID-19 safety policy

  • Opensourced a COVID-19 safety policy that each employee signed.
  • Was entirely remote for the first months of the pandemic, but are slowly starting to return to project sites.
  • Traveling and projects are optional at this time, and workers may opt-out if they feel uncomfortable.

Location: US

Funding: Series D

Source: Original Reporting

Series A

Appjobs: Changing the face of the new world of work

  • They have employees based in 11 countries and was already a remote-first company
  • The biggest change is not being able to travel to meet colleagues in person
  • They have pizza parties and wine get-togethers on Zoom for engagement and connection, along with daily standups.

Location: Global (HQ in Sweden)

Funding: Series A

Source: Original Reporting

Echosec: Webinars, fireside chats, and legwork

  • Had done a lot of legwork on going fully remote in early stages of COVID, so transition was not too painful.
  • Their team is staying connected with webinars and fireside chats.

Location: Canada

Funding: Series A

Source: Original Reporting

Litify: Channeling the power of social media

  • Litify has always embraced remote work, and post-COVID19 they plan to continue this approach — anyone who wants to work remote can do exactly that.
  • They've maintained high levels of productivity, communication across the team, and the team has remained positive.

Location: US

Funding: Series A

Source: Original Reporting

methinks.io: Deep return plans

  • They first closed their Seoul offices the last week of February and all employees started working from home.
  • They reopened their KR offices the first week of May with strict health and safety guidelines, including encouraging high-risk employees or anyone who uses mass transit to WFH.
  • They expect optional WFH to be the norm for the foreseeable future.
  • Plans for re-opening their US office are TBD, depending on local legislation.

Location: Global (HQ in Seoul)

Funding: Series A

Source: Original Reporting

Stasher: Moving to 4-day work week

  • Staying remote for the remainder of the year. Partly to keep down office expenses and partly because it's working well for the team.
  • They've dropped to a four-day work week for rest of 2020 to drop expenses, but are finding it to be satisfying and productive so they plan to continue it.
  • Travel is on hold for the rest of the year.
  • Running lean as opposed to growth-focused.

Location: US

Funding: Series A

Source: Original Reporting

Thimble: No plans to return to office

  • Have gone fully remote with no plans to return to an office.
  • Prioritizing team engagement
  • Have implemented virtual events and tours for the team, such as a recent virtual aquarium visit!

Location: US

Funding: Series A

Source: Original Reporting

Workstream: Offering services to local businesses for free

  • Their team already was largely remote
  • Workstream's post-Covid plans include adapting to be even more remote work-friendly and offering their services to all essential businesses with an immediate hiring need for free.

Location: US

Funding: Series A

Source: Original Reporting

Seed

Airfocus: Flexible hours forever

  • They realized that working flexible hours is not only a perk — it's a necessity.
  • They worked remotely before but always with a 9-5 schedule.
  • Switched toflexible hours because it was impossible to work with our entire families at home all of the time.
  • Everyone on the team works better in this arrangement, so they'll continue with flexible hours permanently.
  • All meetups and company retreats are cancelled until the end of 2020.

Location: Germany

Funding: Seed

Source: Original Reporting

AnimalBiome: 50% remote and waiting for widespread testing

  • About half of AnimalBiome's employees are working from home
  • Those that work in their laboratories are following careful health and safety guidelines in accordance to local, national and international guidelines
  • They look forward to testing for the SARS-CoV-2 virus becoming more widely available, which may impact how their team works

Location: US

Funding: Seed

Source: Original Reporting

With Confetti: Pivoting human interaction from in-person to virtual

  • Pivoted their entire office event platform to virtual, including virtual cocktail classes, and virtual charades to benefit non-profits
  • They started doing virtual team events with such great success that they plan to continue them indefinitely.

Location: US

Funding: Seed

Source: Original Reporting

F4S: Helping share the science of team dynamics

  • Team was partially remote before, now fully remote for foreseeable future.
  • F4S is a suite of tools to help team dynamics and performance, so the transition has been smooth.
  • Stay connected and motivated through weekly virtual challenges, Show & Tells and social hours.

Location: Australia

Funding: Seed

Source: Original Reporting

Home Security Guru: No plans to rent an office

  • Realized each team member has different times when they reach peak productivity, so why regulate them being in an office within a specific window?
  • They decided to embrace this in remote working, and continue after the pandemic is over.
  • They plan ditch the office permanently and to meet up 2-3 times a week for a lunch meeting, while continuing to work at the times that suit them best.

Location: UK

Funding: Seed

Source: Original Reporting

Hublio: Physical vs. virtual pivot

  • They have decided to extend their work from home policy for an extended period of time even after the government lifts the lockdown to ensure the safely of our employees.
  • Additional work from home extension will be provided for high-risk employees.

Location: India

Funding: Seed

Source: Original Reporting

JAM: Team is loving WFH

  • Switched to a WFH policy and team is loving it
  • They encourage their team to have a dedicated workstation
  • #1 tip: set a 30-min timer where you don't look at phone for max productivity

Location: US

Funding: Seed

Source: Original Reporting

MarketOrders: Fully remote is the new norm

  • Have been largely remote pre-C19, but have gone fully remote
  • After the pandemic, they will potentially lease a space 2-3 days a month to create an office 'hub' for key meetings and team get togethers.

Location: UK

Funding: Seed

Source: Original Reporting

PPC Protect: Changing the context of work travel

  • Were partially remote before, but have realized WFH is more effective & they will continue it.
  • They previously had team members traveling all over the globe weekly to meet high-value prospects, but realized it's not necessary; having those conversations via video chat works just as well, and saves time for everyone.

Location: UK

Funding: Seed

Source: Original Reporting

Topcoder: 'Work how you want'

  • Topcoder has always been a 'work from anywhere' company
  • They believe in the importance of work-life balance, especially now that boundaries are being broken down.
  • Topcoder empowers their team to do what works for them, and gives them the ability to freely block out times when they aren't available.

Location: US

Funding: Seed

Source: Original Reporting

Workpuls: A change in processes and collaboration

  • They were a remote-friendly company, so employees could WFH occasionally.
  • Their switch to fully remote has helped them to resolve some team challenges, which will improve team collaboration in the long term.
  • Post-COVID they will continue to offer WFH options, and be open to hiring full-time remote workers.

Location: US

Funding: Seed

Source: Original Reporting

Private + Unknown Funding

BEON Tech Studio: Applying agile to remote work

  • Remote work has been their company DNA since starting
  • Team dynamics keep improving as they provide members with online courses and encourage a love-and-growth culture, sharing information via Slack.
  • "Remote communication may seem hard, but we've become experts at applying agile methodologies to the web...using tools like Slack and Trello to always stay in touch."

Location: Argentina

Funding: -

Source: Original Reporting

contextflow: Yearning for the return of the happy hour

  • Left the office in mid-March and COVID has proven they work very well remotely.
  • Many employees prefer to work from home, so they are looking into flexible work spaces.
  • Recently hired their first 100% remote employee and the ease of onboarding showed them they can be more flexible in their hiring practices.
  • They plan to continue in-person happy hours again post-C19 for team connection.

Location: Austria

Funding: -

Source: Original Reporting

EddyHR: Redesign the office

  • Prior to C19, everyone worked in a big open office.
  • WFH helped them realize many teams are more efficient working remotely.
  • When they can go back to the office, they will redesign the space to accommodate for open collaboration and quiet work.

Location: US

Funding: -

Source: Original Reporting

Grupo JOYN: Thermal cameras and employee spacing

  • Will maintain remote work as much as possible, which is currently at 98%.
  • They are placing thermal cameras at entrance of office
  • They are redesigning the office to space employees at 25% capacity
  • Employees can decide whether or not to return to the office.

Location: Portugal

Funding: -

Source: Original Reporting

GTM Plus: Move to the nomad

  • They were worried that WFH would negatively impact team productivity, but they've seen that they can work remotely even better than in the office.
  • The team naturally shifted from time-tracking to task-tracking.
  • Post-COVID they will continue to allow remote work, flexible hours to work when you want, and will allow employees to be nomadic. Will redirect office expenses to other areas.

Location: Ukraine

Funding: -

Source: Original Reporting

LemonadeLXP: Working remotely, but sales will be on the move

  • Plans to work remotely for majority of the time post-COVID restrictions
  • They own their own office building, so they will keep their office for when teams want to work in-person they can book desks in the office.
  • Sales team will travel when safe, as the development of in-person relationships is too strong a pull.

Location: Canada

Funding: -

Source: Original Reporting

Nationwide: Remote work permanent in 5 states

  • Quickly transitioned to a 98% work-from-home model.
  • Plans to permanently transition to a hybrid operating model that allows primarily WFH in 4 main corporate campuses, and fully WFH in most other locations.
  • They plan to exit most buildings by Nov 1, 2020 and move associates to permanent remote-working status.

Location: US

Funding: -

Source: https://www.insurancejournal.com/news/national/2020/04/30/566954.htm

Orasi: Already seeing the virtual benefits

  • Orasi had a remote workforce culture to begin with, so there aren't many massive shifts in the way our teams work.
  • They've changed in-person meetings to virtual, such as our 2020 sales kick-off.
  • Many felt virtual meetings are more successful than face-to-face: it ensures we kept to the time allotted, stayed on topic and allowed people to focus on what was being presented.

Location: US

Funding: -

Source: Original Reporting

Groupe PSA: A new era of agility

  • PSA announced a "new era of agility" in which its non-production staff will work remotely from now on.
  • Plans to redesign its offices to allow for in-person collaboration when needed, but will reduce its real estate footprint.
  • They are focused on improving work-life balance for their team.

Location: France

Funding: -

Source: https://edition.cnn.com/2020/05/22/tech/work-from-home-companies/index.html

Remedy Analytics: Shorter, more-focused conversations

  • Have stopped all client travel (so are less time-pressed)
  • Remedy has enacted 2-3 shorter meetings a week for teams and managers.
  • This is the model going forward, replacing all-day meetings.

Location: US

Funding: -

Source: https://www.forbes.com/sites/lauragarnett/2020/05/26/8-hr-leaders-share-the-crucial-management-insights-theyve-learned-during-covid/

RFP360: This future is long-lasting

  • Virtual work has been scaled, but they invited employees to come back to the office voluntarily using safety precautions. They believe remote working will be a long-lasting shift so they will continue to adapt.
  • An employee survey found that they are concerned about missing social opportunities like coffee conversations and meeting each other's dogs.

Location: US

Funding: -

Source: Original Reporting

Savincom: Missing people, but mixing models

  • Since March 18th, all Savincom employees have been working from home.
  • They have embraced virtual meetings and have been more efficient.
  • Post-COVID, they will do a mixed model of in-office and remote work.
  • Employees are trained and encouraged to clean their workspaces regularly.

Location: UK

Funding: -

Source: Original Reporting

SimplyCast: Permanently WFH

  • CEO decided to allow staff the option to permanently WFH after feedback.
  • Most of the team said their quality of life drastically increased by WFH
  • About 1/3 of the team misses the office, so there will be an option to work in the office if you prefer.
  • Employees will have to choose one or the other — always home or always in-office.

Location: Canada

Funding: -

Source: https://www.msn.com/en-ca/money/topstories/as-nova-scotia-reopens-this-companys-staff-can-permanently-work-from-home/ar-BB159kLK

Softway: Embracing the pivot

  • They are working 100% remotely for the foreseeable future and suspended travel.
  • They have done away with titles and roles, and burdensome approval processes to keep things agile.
  • They share info with everyone via asynchronous communication.
  • Leaders are no longer sole decision-makers and information holders — they have shifted to focus on support, service and mentorship.

Location: US

Funding: -

Source: Original Reporting

TestTechReport — fighting isolation

  • Have been working exclusively remotely since the start of the pandemic.
  • Implemented a performance management system to boost engagement.
  • Checks in with the team more frequently to reduce psychological toll caused by isolation.
  • Created a virtual water cooler to fight loneliness and depression.

Location: US

Funding: -

Source: Original Reporting

VaynerMedia: EQ is key

  • COVID-19 has helped them to realize they've taken for granted relationships and that emotional intelligence is more important than ever to build authentic bonds with co-workers.
  • They are shifting management and team-building approaches, and are focused more on listening and combating potential feelings of isolation.
  • More about a "heart shift" than a biz shift.

Location: US

Funding: -

Source: https://www.forbes.com/sites/lauragarnett/2020/05/26/8-hr-leaders-share-the-crucial-management-insights-theyve-learned-during-covid/

WastePlace: Remote Hiring

  • COVID-19 helped them to realize that business can continue as usual, but they will return to the office eventually.
  • Going fully remote helped them identify that they could do more to include parts of their team that were already remote,
  • They identified team members who are great WFH ambassadors to MC game night or planning virtual lunches
  • Have started remotely courting new candidates with success

Location: US

Funding: -

Source: Original Reporting

WhiteCanyon Software: Moving faster than the strategy

  • Following COVID employees will be allowed to create a Hybrid Schedule of WFH and in-office.
  • They see benefits of both, so will incorporate a 2/3 schedule — 2 days in-office and 3 WFH days/week.

Location: US

Funding: -

Source: Original Reporting

WikiLawn: Stipend for energy usage and fast internet

  • Dan Bailey, President, WikiLawn plans to keep company fully remote post-COVID
  • Doesn't want to shift expense burden to employees, so will give a stipend for energy usage and fast internet.
  • Plans to buy work-specific laptops for everyone eventually.

Location: US

Funding: -

Source: Original Reporting

Bring out the best in your team

F4S uses science to revolutionize motivation and performance at work.